TCS reduces bowlers’ frustration, instantly advising them if a machine problem happens, and keeping them posted so they can restart the second the technician is done.
Automatic reporting provides live updates through animated exciters on the overhead monitors. And, they can report a problem right from the console. This customer notification is a TCS exclusive.
Plus, TCS doesn’t just relieve customer frustration, it greatly improves your games-per-hour ratio by ensuring a proactive maintenance program. That’s more efficient, and it saves money. TCS’s complete on-demand reporting of stops, problem type (dependent on pinspotter model), and downtime duration provides valuable data for performance monitoring. And, by monitoring frames-per-stop better, TCS helps you and your mechanic to better understand problems.